Appointments : 1-855-542-6566

Frequently Asked Questions

FAQs

General

What is ImplantAssist, and how does it work?

ImplantAssist provides At-Home Denture Services in an efficient and convenient way, allowing home bound patient to regain their function in the comfort of their homes.

Can I use your program if I’m uninsured or self-pay?

Yes, ImplantAssisnt is design for the uninsured patients and the Self-Pay patients.

Do you take insurance?

No, ImplantAssist does not take insurance and does not submit claims to insurance. It is a self-pay service

Do I need insurance?

ImplantAssisnt was designed as an assistance program to help the uninsured and is the reason we exist.

What forms of payment do you accept?

ImplantAssist accepts payments via the following methods:

Debit Card

Zelle

Will the cost change after I book?

No. Our pricing is transparent and all-inclusive. This means the price you you will be asked to pay is the final price for that service. There are no hidden fees and we will never come back to you with a surprise charge.

How long does it take to be scheduled? When can I expect my appointment?

ImplantAssisnt is typically able to schedule appointments faster than a patient scheduling on their own. Most patients are able to book their appointment within the same week, and often times within 24-48H.

Can I submit a Dental Claim to my insurance for ordering the dentures with ImplantAssist?

ImplantAssist does not participate nor submits claims to any insurance. We are a self-Pay Service.

Scheduling Process

How does the scheduling process work?

Scheduling is simple and quick. The scheduling process is as follows :

1. Call us to find out if you are a candidate for our denture service.

2. Once your appointment request is received, we will get back to you within 24 hours with the open availabilities to choose from

3. Complete the payment for your Home visit

4. Our Team will come to confirm the information we took over the phone and confirm that you are a candidate for our At-Home Denture Services

5. Make the remaining payment for your denture service to start the process.

Do I need a referral from a physician to schedule?

No. A referral is not needed.

What happens during the home visit?

During the Home Visit, our team will confirm the information given over the phone, start a chart for the patient and confirm that the patient doesn't have any remaining teeth in the arch for which a denture is needed. We will also verify that no further surgeries are required such as bone smoothening surgery or a biopsy for a pathology noted during the evaluation.

Once the candidacy is confirmed, the patient or their decision maker help with the teeth selection and gum selection, which starts the process of fabrication.

Once this is all confirmed, the remaining balance for the service is paid and the process starts.

How long does the Home Visit take?

Usually, it takes around half an hour to an hour.

Are you able to schedule an urgent appointment?

In urgent situations, ImplantAssist can arrange an emergency visit within 48 hours for an extra fee.

When and where do I make payment?

Payments are due to ImplantAssist prior to services being rendered.

Am I eligible for a refund if I am unhappy with the service?

The initial home visit is not refundable.

Before processing the dentures, the patient and their decision maker's approval signature is collected to confirm that they are comfortable with the fit, function and esthetics of the dentures. Once the denture is processed, additional modifications are not possible.

If the patient or the decision maker is unsatisfied with the denture service, the denture will be returned to the lab and the patient is billed a home visit fee for every visit incurred in this process. The remaining balance is credited back to the patient.

How do I cancel an appointment or scheduling request?

Scheduled appointments must be cancelled by text only to our main line of communication

Cancelling an appointment does not provide a refund for the booked service since the providers have dedicated that time for the service.